Customer Service

[Augustus]

I just sent in my explorer wing. The attachment where the oral inflator hose connects to the bladder had broken. I honestly did not expect this to fall under warranty but it did. Many thanks to Halycon for taking care of their customers. It is just such a pleasure to work with a company like Halycon.

 

[J.W.]

I sent an old pioneer wing to Halcyon with the same problem. just got a new Eclipse wing in exchange today. They really stand behind their products. When it broke I wasn't sure it would be replaced with another Halcyon because of the cost, but I am going to give them all of my business from now on.