Deepblu COSMIQ+ users' experiences please

[erjohnsen]

I have a Cosmiq+ and use it frequently. For recreational diving in dark waters ( I live in Norway), it is a perfect little computer as the screen is super easy to read in the dark. My back-up computer, which is back-lit, just sits on my other arm and I never really have any use for it. It is super easy to adjust O2-settings, charging is a breeze, and synking to my phone is very convenient. Don't have much use the social media-part of the software, so won't comment on that.

I wish the sound-alarms could be alittle higher as I cant hear them thorugh the hood. A future upgrade to include gas swith would be nice, but all in all it has never failed me on recreational diving.

 

[Guitarcrazy]

I have had one for a year and a half and it just died on me. We noticed last trip to Cozumel that it appeared water droplets were under the screen. I emailed Deepblu and sent them photos but they did not respond. Last week in Roatan it was working for the first 4 days, but then after a dive it didn't charge and then died when battery ran out. It now won't recharge and won't turn on. I contacted Deepblu for an RMA and explained that it was dead and would not charge or turn on. Today I received an email stating they needed more information and a video to show what is wrong. I took a video of it sitting dark on my counter. I am sure that will tell them exactly what is wrong. Needless to say I am not impressed by their support so far. Fingers crossed they decide to honor the warranty.

 

[fnog]

Mine can turn on for a fraction of a second but will not charge either. I am hopeful to cleanup the PCB and contacts that got oxydized by the short pool water moisture and repair. But if I have no screw to close it, there is no point in trying ...

I am still a taker for those torx screw specs if you can retrieve that !

 

[fnog]

Success !
I cleaned up the PCB, the screen connector, the copper blade to the contacts of the charger, and now the Cosmiq+ will charge and display just fine !

And yet ... I am still without the 4 torx screws to close the unit ...

Please, pretty please, if anyone can measure, retrieve the specs for those screws, please let me know.

 

[fnog]

The different torx types available are called:
m1,6
m2
m2,5
m3
m4
m5
m6

Which one of those types is closing the Cosmiq+ ?
Please, could some owner of a dead Cosmiq+, just take a caliper an give me the size of the torx screws, or take a photo of a screw next to a ruler.

 

[Tug]

@macado

 

[Guitarcrazy]

I took a video of my dead Cosmiq and sent it to Deepblu and they said that it did qualify for return. They sent instructions and yesterday I mailed it back to them. Today I get my mail and I have already received a replacement! They sent a new unit before the old one was even received. I have to admit I was a bit skeptical of their service at first but they exceeded my expectations with this process. Thanks Deepblu!

 

[fnog]

@macado

I found out with great help from Macado that the screws closing the Cosmiq and Cosmiq+ are :

M1.6-0.35x5mm

Looking for the exact same head and drive (torx T4) on ebay or amazon, I couldn t find it, especially in stainless steel 316. However, it looks like the original screw, with its black finish is not marine grade steel. So I settled for a stainless steel with a cross drive. The case is now closed and properly watertight.

 

[sulns]

I bought a Cosmiq+ in UK in June. I've completed 20 dives with it. Last Sunday, after 2 shallow dives in Portugal, it locked out showing CEL. Both buttons were inoperative and I was unable to turn it off or change mode. After about an hour it started responding but I found that it had logged it's own dive while it was on my wrist during lunch. The phantom dive was 13mins at 3.0 metres with a water temperature of -9.9C. This false dive cannot be deleted or the instrument reset. I had planned a third dive but the surface time was now incorrect so I had to cancel. Deepblu technical support took 3 days to respond and described the problem as 'unideal'. In my view this instrument is borderline dangerous and I will not be using it again.

For those considering a purchase be aware that, even in progressive mode, the algorithm is extremely conservative and I have always had a shorter no decompression time than any other diver at any depth.

the screen is also impossible to read in sunlight.

 

[Traveling nomad]

Used one as a backup on my deco course.
It died everytime I reached 38m depth and came back to life again upon resurfacing. I would not recommend this one.