Suddenly my eon core turns black and sais "d1c00600" error. I'm a liveboard and I can't use my computer. I restarted it 20 times and it looks good for 5-6 seconds but after it it turns black with that error code What can I do?
Error "d1c00600"
- Thread starter Bioemil
- Start date
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Glenn Williams
Contributor
So sorry, Hope you have a backup. Really, the only thing you are going to be able to do, is send it in when you get back. You may try, if you have an internet connection. Try to interface with your laptop if you brought it.
Another thing, is it charged all the way?
Other than that I don’t think your going to get it back. Also if you did, could you trust it?
Hope you get it sorted and wish you the best.
Glenn
Another thing, is it charged all the way?
Other than that I don’t think your going to get it back. Also if you did, could you trust it?
Hope you get it sorted and wish you the best.
Glenn
Glenn Williams
Contributor
broncobowsher
Contributor
Hope there is a spare computer on the boat you can borrow.
Richard.Wijaya
New
have you sent it back to service center yet?
afdgf
Contributor
I just got my eon steel back from the Utah service center where they upgraded it to the new Buhlman algorithm. Now I am getting a similar, but not identical, error message. This should have a 90 day warranty from the date of their repair. I will try to call them on Monday. Mine says:
System Failure
ERR - d1c00010
contact Suunto support
www.suunto.com
If you go to that website, you can text with support (they indicate). Good luck.
System Failure
ERR - d1c00010
contact Suunto support
Customer support - Support and service for Suunto products
Get support for your Suunto watch, compass or dive instrument. Check out product manuals, warranty information and repair services.
www.suunto.com
If you go to that website, you can text with support (they indicate). Good luck.
afdgf
Contributor
My LDS sent the Suunto eon steel chrome back to Utah on April 20, 2022 and I picked up a new eon steel black that Suunto sent back to the LDS on May 26, 2022. So they honored the warranty.
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