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Have you updated your Nautilus LifeLine?

Discussion in 'Nautilus Lifeline' started by NautilusTerry, Jul 10, 2014.

  1. NautilusTerry

    NautilusTerry Angel Fish

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    We are currently working on a compatibility issue that causes an update loop with some Windows 8 machines when you are updating and need to "Repair" firmware. USB 3.0 ports can also create an error with updating. If you are updating your LifeLine on a Windows 8 platform, please make sure you are connecting via a USB 2.0 port.
     
  2. fisheater

    fisheater Divemaster Candidate

    # of Dives: 200 - 499
    Location: Sebastopol, CA
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    How would I be able to tell what "flavor" of USB port I'm using?
     
  3. Peter_C

    Peter_C Solo Diver

    # of Dives: I just don't log dives
    Location: Santa Rosa, CA
    5,889
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    113
  4. NautilusTerry

    NautilusTerry Angel Fish

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    Thank you Peter!
     
  5. Peter_C

    Peter_C Solo Diver

    # of Dives: I just don't log dives
    Location: Santa Rosa, CA
    5,889
    739
    113
    And I thank Google...often :D

    The update went smoothly on my computer, but I using an old XP Machine like all the ATM's still. At least the ATM software gets updated :wink:
     
  6. 006fazer

    006fazer Garibaldi

    # of Dives: 500 - 999
    Location:
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    Hi,

    I have a problem since my Lifeline is updated to 0.64 firmware. I'm block with this version. When i want to upgrade to 0.80, the device reboot but no usb drive is detected.

    Test with 3 computer, Windows 8.1, 8, 7 and XP. Also boot ths iso image linux with the tools. Look into /var/log/messages, no device detect except the ACM wich communicate with the software.

    Nautilus support ask me to drain the battery to 0%. And verify that the LF doesn't power on. Connect to the computer, but it's the same thing.

    What can i do ?

    Thanks

    Best Regards
     
  7. NautilusLeah

    NautilusLeah Dive Equipment Manufacturer

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    This is a firmware bug associated with firmware version 0.64. Solution can be found here: (Support) Firmware Details v0.76. The most important thing is that after fully draining the battery and connecting to a computer, the Lifeline should show a 50% charge. Any other percentage indicates that the battery was not fully drained. If the 50% charge is displayed, it may still take several attempts to upgrade the firmware. If after several attempts it does not work, please contact our head office sales@nautiluslifeline.com and we can issue an RMA.

    Thank you
     
  8. 006fazer

    006fazer Garibaldi

    # of Dives: 500 - 999
    Location:
    4
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    It's done, the Linfeline is in transit to Canada for RMA ;-)
     

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