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How do I contact Kubi with a dry glove problem?

Discussion in 'Exposure Suits' started by superheavydeathmetal, May 7, 2019.

  1. superheavydeathmetal

    superheavydeathmetal Nassau Grouper

    # of Dives: 100 - 199
    Location: Cincinnati
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    Hello! Does anyone have a way to contact Kubi? They do not provide a phone number on their website, and the contact submission form on the website is not functional. I also checked here in the manufacturer section, but there does not seem to be a Kubi section.

    I have a problem in that I am not able to remove the glove-side rings from the suit. They are stuck on. My friends and I tried very hard to pull them off, but they won't budge. Does anyone know a trick to remove the rings from the suit? I will not be able to use the suit again until this is resolved.

    Thanks!
     
  2. njdiverjoe

    njdiverjoe Nassau Grouper

    # of Dives: 200 - 499
    Location: NJ
    174
    61
    28
  3. ffdiver

    ffdiver Dive Shop

    # of Dives: 500 - 999
    Location: New York
    905
    154
    43
    Ok so the glove rings are stuck to the docking rings?

    Best way is to create some leverage between the two. Pulling straight just causes suction. you gotta pry a bit on one side and then should be able to work it out.

    Moving forward a tiny bit of O2 lube or silicone grease would help getting them on and off easier, but seriously, just a tiny bit.
     
    superheavydeathmetal likes this.
  4. Zef

    Zef Divemaster

    1,911
    1,312
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    perhaps pry them gently apart with a plastic bicycle tire lever:
    images?q=tbn:ANd9GcRnsQQIcnKWcOP_cAM-Lw1aZiw9ihIpBZd6kRGyc2jbjM3Vw__85A.jpg

    The Waterproof Ultima DGS comes with a little lever that can be used to do this:

    upload_2019-5-7_22-33-54.jpeg

    -Z
     
    superheavydeathmetal and jrltenn like this.
  5. TrimixToo

    TrimixToo Regular of the Pub

    # of Dives: 200 - 499
    Location: New York State
    1,006
    1,065
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    Try an e-mail to sales@kubistore.com

    He was quite responsive when last we exchanged notes. Keep the time zone in mind...I think Kubi is based in Slovakia. Or, call DRIS. They sell them and can likely advise you.
     
    superheavydeathmetal likes this.
  6. buddhasummer

    buddhasummer Divemaster

    # of Dives: 1,000 - 2,499
    Location:
    10,032
    3,332
    113
    Kubi sales are all done from the UK. The managers name is Peter same name as owner.

    KUBIstore.com

    Or try Peter, the owner, direct:

    kubi@kubi.sk

    Mine are a little hard to pull apart when O ring is new, I used a plastic tool similar to the post above. Despite instructions saying do not lube glove side sealing O ring, I do, sparingly, but it makes all the difference in the world. Have been doing so for around 5 years without ill effect. Good luck. Cheers.
     
    stuartv and superheavydeathmetal like this.
  7. TrimixToo

    TrimixToo Regular of the Pub

    # of Dives: 200 - 499
    Location: New York State
    1,006
    1,065
    113
    I respectfully disagree.

    KUBI Dry Glove System
     
    superheavydeathmetal likes this.
  8. buddhasummer

    buddhasummer Divemaster

    # of Dives: 1,000 - 2,499
    Location:
    10,032
    3,332
    113
    Sorry, I mean the HQ is based in the UK, they are the world wide distributors unless it's recently changed. Cheers.
     
    superheavydeathmetal likes this.
  9. stuartv

    stuartv Seeking the Light

    # of Dives: 200 - 499
    Location: Manassas, VA
    8,758
    4,411
    113
    Just to state the obvious, try twisting the rings as you pull or pry them apart.

    And then, yes, put a little silicone grease on the O-ring before you put them back together. TOTALLY different once the O-ring is lubed just a little. Fortunately for me, I couldn't get mine to go together without the grease, so I didn't end up with them stuck together....
     
  10. AJ

    AJ Solo Diver

    # of Dives: 500 - 999
    Location: Netherlands
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    bicycle tire lever <- this is the way to go! Used for years and have the same problem.
     

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