• Welcome to ScubaBoard


  1. Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.

    Benefits of registering include

    • Ability to post and comment on topics and discussions.
    • A Free photo gallery to share your dive photos with the world.
    • You can make this box go away

    Joining is quick and easy. Login or Register now by clicking on the button

ICON HD Net Ready Malfunctioning (depth)

Discussion in 'Mares... Just add Water!' started by Diver4242, Aug 15, 2019.

  1. Diver4242

    Diver4242 Angel Fish

    # of Dives: 200 - 499
    Location: Nazareth, PA
    23
    3
    3
    Hi, I really need help after two dives ruined by the malfunctioning Mares ICON HD Net Ready computer. I posted in the Mares Dive Computer Tech Assistance thread, is that the right place or post here?

    Basically, July 22 it worked fine on the first dive. At surface between dives, it suddenly started beeping like crazy and signaling max operating depth (432 feet!). It was fine before that as I was checking the first dive stats. This was essentially sea level after a fresh water dive and it was in the shade, not overheated.

    I tried again today (same place, Dutch Springs PA) and this time it didn't record any depth during the dive at all, hence kept turning off since it didn't think it was submerged. I had it in dive mode and it did show my correct tank pressure.

    I have it at the latest/current firmware, not sure what else to do? Thanks for any help.
     
  2. Griffo

    Griffo DIR Practitioner

    # of Dives: 200 - 499
    Location: Sydney, Australia
    1,350
    641
    113
    Sounds like the pressure sensor is dead. I think you'll need to send it to Mares for a repair.
     
  3. Diver4242

    Diver4242 Angel Fish

    # of Dives: 200 - 499
    Location: Nazareth, PA
    23
    3
    3
    Ugh, don't want to go that route if I don't have to. Is there a way to reset the computer and see if that works first? I have it backed up with Mares Dive Log software.
     
  4. Kharon

    Kharon Solo Diver

    # of Dives: 200 - 499
    Location: Upstate NY
    3,800
    3,182
    113
    Factory reset.
    2.2.3. ABOUT ICON HD
    This submenu provides various information
    about the hardware and software of your Icon
    HD . It also lists information about the use
    of the dive computer, such as longest dive,
    deepest dive, total number of dives and total
    dive time. These can be individually reset to
    0 by pressing the right button (RESET). In
    addition, you can revert to the original settings
    configuration via the FACTORY RESET option
    (this option is not available while there is
    remaining desaturation in the computer). The
    option FACTORY MAINTENANCE is for use by
    authorized personnel only.
    2.3.
     
  5. Nigel Bryant

    Nigel Bryant Photographer

    # of Dives: 200 - 499
    Location: England
    26
    6
    3
    Does anyone know the factory maintenance password
     
  6. Diver4242

    Diver4242 Angel Fish

    # of Dives: 200 - 499
    Location: Nazareth, PA
    23
    3
    3
    Update: the computer worked on a dive today, perhaps the factory reset worked, perhaps it was chance.
     
  7. Diver4242

    Diver4242 Angel Fish

    # of Dives: 200 - 499
    Location: Nazareth, PA
    23
    3
    3
    However, the experience was troubling. Mares, if you're listening, I don't think I'll be buying any more of your stuff. The email addresses listed for support both bounced (drak@softwaremares.com, iris@softwaremares.com), it's hard to get in touch with you, you apparently don't bother to monitor your sections here on the largest diver discussion area on the internet. Not a good look, and I no longer trust my expensive Mares dive computer that only has 40 dives on it and has been well maintained and kept immaculately clean. I already went through the battery dead and replacement debacle with this computer, so it's been a source of frustration, not enjoyment.
     
  8. Kharon

    Kharon Solo Diver

    # of Dives: 200 - 499
    Location: Upstate NY
    3,800
    3,182
    113
  9. Griffo

    Griffo DIR Practitioner

    # of Dives: 200 - 499
    Location: Sydney, Australia
    1,350
    641
    113
    When my Icon HD charger exploded, and they didn't seem to care, I almost gave up on them. Even thought I could show it was a manufacturing fault, they merely wrote it off as a "one off". Didn't even offer me anything other than a replacement charger.
    The battery replacement pack costs like $250. For a 18650 batter and an o-ring. They never fixed the random date/time change. Constant charging issues. And finally the main button on one of the units died. That was the end, the two Icon HD's are now in the junk pile.
     
  10. Kharon

    Kharon Solo Diver

    # of Dives: 200 - 499
    Location: Upstate NY
    3,800
    3,182
    113

Share This Page