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Island time? Why do we accept this excuse?

Discussion in 'Bonaire' started by wildbill9, Nov 19, 2019.

  1. doctormike

    doctormike ScubaBoard Supporter Staff Member ScubaBoard Supporter

    # of Dives: 1,000 - 2,499
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    I would eat it in a sauna.
     
  2. chillyinCanada

    chillyinCanada Solo Diver Staff Member

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    I was thinking more along the lines of chicken and ribs BBQ with coleslaw and the coldest beer on the island.
     
  3. Hoag

    Hoag Loggerhead Turtle

    # of Dives: 200 - 499
    Location: Ontario
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    Personally, I kinda like "Island Time".

    For a little over 30 years, I worked in a career where something as simple as mixing up left and right could have fatal consequences, where decisions had to be made that second. It was what is known as a "zero acceptable failure" job.

    When I went on vacation, "Island Time" would force me to slow down. It would be a not too subtle reminder that I was on vacation specifically to relax. It also gave me a chance to chat (and hopefully laugh) with the people I was traveling with and maybe tell a story or two.

    For me, it was a welcome respite from the hectic day to day life that I lived back home.
     
  4. parrotman

    parrotman Barracuda

    # of Dives: 1,000 - 2,499
    Location: Tucson AZ
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    Having worked in customer service in the USA for my entire adult life I can speak to the fact that Americans are very self entitled. The expectations put on service workers in this country sometimes verge on ridiculous. That being said, I travel internationally a lot and seldom do I find service to be an issue. What I do see frequently is self important Americans thinking that the world revolves around them and in many many cases this causes the service worker to basically just ignore them. I find it amusing to watch a blowhard American get all blustery with a server and have that server essentially shut down while that same server gives polite customers very good service.
     
  5. MikeT73

    MikeT73 Divemaster

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    Funny, I've spent 2 weeks on Bonaire and a week in the Netherlands and haven't experienced any of this. Then again, being a Florida native I've also never been that jerk that talks down to "staff" and expects everything in a New York minute. Maybe I'm on "island time" or inshallah or whatever and just don't know it. Guess I'm part of the problem. Then again, my solution is to just order another caipirhinia and enjoy the sunset.
     
    eleniel, chillyinCanada and Lorenzoid like this.
  6. doctormike

    doctormike ScubaBoard Supporter Staff Member ScubaBoard Supporter

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    OK, you have convinced me! Gonna loosen up and try "Island Time" in my waiting room. If anyone complains, I'll explain that it's a cultural thing...

    :D
     
  7. lexvil

    lexvil Loggerhead Turtle

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    Are you saying doctors offices aren’t already on island time?
     
  8. doctormike

    doctormike ScubaBoard Supporter Staff Member ScubaBoard Supporter

    # of Dives: 1,000 - 2,499
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    Hah! Going to move to DOUBLE island time...
     
    wnissen, NothingClever and markmud like this.
  9. KathyV

    KathyV ScubaBoard Supporter ScubaBoard Supporter

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    I usually don't mind "island time" as long as the people we are dealing with are friendly and pleasant, and we also try to be nice in our interactions. We are usually happy to sit back, relax, chat, and enjoy the entire experience.

    But we have had very poor service in destinations where the staff were just plain rude or even nasty, and that can be galling when they hold out their hand for payment after providing poor service. It also annoys me when someone is mostly rude and inattentive but then suddenly gives us a big smile becomes friendly just before presenting the bill. This applies both in travel situations and here at home, too.

    We have experienced a general attitude of rudeness in several Caribbean destinations in places like St. Lucia, a few parts of the Bahamas, and in the Turks and Caicos.

    After our first trip to Provo, many years ago, we were very turned off by the unpleasant attitudes of many of locals we encountered. We loved the diving but we didn't return to the T&Cs for 20 years specifically due to the antipathy we felt toward the local populace. When we finally did return we were surprised to find that many of the locals were much more easy-going and friendly and provided good service. It was still expensive but the the change was so markedly different from our memories that I actually did some online research to try and figure out the reasons for the change.

    I learned that the T&C tourism organization had been aware of visitors' perceptions of poor service, bad communications, and unsatisfactory interactions with staff, and so they had launched a campaign to try and make a difference. They brought in an outside firm to help address the problem and assist with educating and training business owners and staff - and to make them aware of the importance of the issue to economic growth in a competitive industry. If I recall correctly, the outside group was from Canada - and I've met a lot of nice people in Canada!

    We have also been in situations where the locals were nice and friendly even though they lived in a poor and struggling country - Dominica is one such destination that comes to mind.

    One of the things we like about the Caymans is that most of the people we meet are polite and friendly. The service isn't always quick, but again, we usually don't mind as long as we are in a pleasant atmosphere among nice people. @diversteve mentioned that the service could "drive you to distraction on Brac" if you are the impatient type, but we haven't had any problems. In general, the service in the resorts on the Cayman Sister Islands is usually prompt, efficient, and pleasant, but if you venture away from the resorts then things definitely start to slow down. But that's fine, it's a beautiful place and the people are friendly. We are on vacation after all and it's time to relax!

    My only significant service issues in Cayman have been in the airports and with Cayman Airways, but that's a whole separate category of frustration!

    And those that say that Americans are impatient, demanding, and self-entitled, have you ever spent any time in the rural areas of the Southern US? If you do then you'd better be prepared to sit down and wait - and let people talk - but as long as everybody is nice (both customers and servers) then it can still be a good experience!
     
  10. Hoag

    Hoag Loggerhead Turtle

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    Location: Ontario
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    Is that the waiting room equivalent to "Double Secret Probation"?
     
    markmud and KathyV like this.

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