Right "if I buy your computer from us" does nothing for me. Mares is chaining me to some LDS to change the battery and that sucks considering Predators, Lynx, and several others allow me to change the battery all by myself. That's my point. Had I known that I would have chosen some other brand.
I am curious why you bought the Icon over the others? Mares chains you to nothing. It was your choice to buy the Icon over the others. I would not buy nothing that I didn't research completely first. You can freely download the Icon manual from Mares. It plainly states:
"ICON HD uses a rechargeable battery,so it may be necessary to replace it after
approximately 500 charging cycles. The battery
should only be replaced in a center authorized
by Mares. Mares declines all responsibility for
any damage caused by replacing the battery."
Did you buy the Icon because the price was better or because it was a better computer? Just wandering.