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Discussion in 'Feedback' started by Hank49, Dec 13, 2017.

  1. Hank49

    Hank49 Solo Diver

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    i keep getting a Google pop up on SB saying I won a prize at Walmart. It comes up every minute or so. Only on Scubaboard. Help!! Hank49
     
  2. Hank49

    Hank49 Solo Diver

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    I’m in Florida now.??? No other site does this.
     
  3. BDSC

    BDSC Solo Diver

    # of Dives: I just don't log dives
    Location: Wake Forest, NC
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    Hank,

    This has been brought up on a couple of other threads. It's my understanding the folks at SB are looking into this but have found no answers yet. It only happens to me if I visit SB with my ipad. Doesn't happen on my Dell desktop or my desktop at work.
     
    Hank49 likes this.
  4. Hank49

    Hank49 Solo Diver

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    It seems to have stopped now. Been on SB for the last 10 minutes or so and it has’t happened. Maybe posting a thread and complaining works?
     
  5. Wookie

    Wookie Secret Field Agent ScubaBoard Business Sponsor

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  6. BDSC

    BDSC Solo Diver

    # of Dives: I just don't log dives
    Location: Wake Forest, NC
    6,939
    3,244
    113
    I think the pop-up most folks are complaining about are these Google pop-ups that claim you have won a prize. I get it quite a bit when I visit SB on my ipad. Doesn't happen on other devices or my desktops. Nothing seems to work if it happens on your iphone or ipad. Other threads on here address the problem as well.
     
  7. Diver0001

    Diver0001 Instructor, Scuba

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    The ads contain the word "google" which seems to be confusing the issue. These are not google ads . There appears to be DNS hijacking involved, which is common to certain ISP's and MANY malware programs.

    We're still trying to figure out how to advise users to deal with it but for lack of a 100% solution, our current hypothesis is that the users' device is likely infected with malware. Why this appears to be affecting Scubaboard and not other sites is a bit of mystery, to be honest. System administrators are investigating. What we do know to date is that using a VPN to connect to the internet stops it.

    What you can try on the short term is to use a VPN or to search out and run a good anti-malware program appropriate for your device. Do not use CCleaner. CCleaner recently had a massive fiasco of masquerading as anti-malware but actually installing malware on your computer. Do not use this program.

    R..
     
  8. BDSC

    BDSC Solo Diver

    # of Dives: I just don't log dives
    Location: Wake Forest, NC
    6,939
    3,244
    113
    What program would work on an ipad do you think?
     
  9. Wookie

    Wookie Secret Field Agent ScubaBoard Business Sponsor

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    Adblock. Which uses a vpn.
     
  10. BDSC

    BDSC Solo Diver

    # of Dives: I just don't log dives
    Location: Wake Forest, NC
    6,939
    3,244
    113
    I'll check it out.
     

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