Princeton Tec - Kudos!

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TrimixToo

Contributor
Messages
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Location
New York State
# of dives
200 - 499
I've been using the small Princeton Tec strobes for a while now. They seemed to last a few years, and weren't too expensive. But over the past couple years, a couple failed, and when I opened an unused one, it was DOA out of the wrapper. I called the company just to vent. No receipt for the unopened one, the others 2-5 years old...and then they did something astonishing.

They gave me an RMA for all three, and replaced them all! They arrived today. An unlooked-for good example of great customer service.

Thanks, PT.
 
I too have recently bought a DOA. I do like the PT. Feels good in the hand. Easy to find in BCD pocket. Have used them since the 80s.. hope they're not getting Shotty.
BTW, I recently ran across the 4 D cell Toshiba dive torch. Still good.
 

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