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Problem with my amazing Compact Torch!!!!

Discussion in 'Intova' started by warscout2, Oct 13, 2010.

  1. warscout2

    warscout2 Public Safety Diver

    # of Dives: I'm a Fish!
    Location: Chesapeake, VA
    128
    2
    18
    I bought my light about 3 weeks ago had it on 8 dives or so. Its been great. I love the light the fact that it runs on AAA's is great if i can get it more durable i will get another and use it as my weapon light.

    But today I was testing gear and when I tried to turn it on it just blinked a couple times then it wont do anything. If I tap it on my palm i can get it to work right until its shaken.

    Help!!!
     
  2. IntovaJoe

    IntovaJoe Nassau Grouper

    180
    30
    28
    This sounds like a contact issue. Please make sure the bottom cap is completely tight. If you still have the problem, we will check this for you and repair or replace. To contact us for repair or replacement, please e-mail us at tech@intova.net or call (808)837-0074.

    Thank you,
    Intova
     
  3. warscout2

    warscout2 Public Safety Diver

    # of Dives: I'm a Fish!
    Location: Chesapeake, VA
    128
    2
    18
    the tail cap is as tight as my hands can make it
     
  4. aquaregia

    aquaregia NAUI Instructor

    # of Dives: 500 - 999
    Location: Santa Cruz, CA
    1,969
    190
    63
    Had the same issue with mine -- Intova replaced it with a new one with a quick turnaround. For what it's worth, after it started failing on shore it still worked at 10', so it didn't seem like I could have been surprised by it mid-dive. Top notch customer service and a good recreational light.
     

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