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Puck Air - no longer will connect to Dive Organizer

Discussion in 'Mares... Just add Water!' started by Skeptic14, Feb 20, 2017.

  1. Skeptic14

    Skeptic14 Manta Ray

    # of Dives: 50 - 99
    Location: Va
    616
    371
    63
    My puck air and the proprietary pc interface cable are less than a year old and will no longer connect to Dive Organizer so I can download my dive logs.

    I still get the green led when powered by the usb port, still get the red led when the pc link mode is activated but that's it, Dive Organizer never "discovers" it.

    Initially I thought it was related but now I doubt it (log file excerpt), but I clicked the upgrade to 2.20 recommendation (was running 2.19) right after downloading my latest dive. After the "update" I could no longer connect.

    I looked at the log file dive organizer generates and saw this potentially pertinent snippet:


    DiveOrganizer Information: 0 : [19/02/2017 - 03:40:01.703] : connected 'Puck Air' - Serial no. XXX-XXX - Firmware version 1.00 (00.01.00)
    DiveOrganizer Information: 0 : [19/02/2017 - 03:40:01.953] : computer registered with name 'HM Puck Air'
    DiveOrganizer Information: 0 : [19/02/2017 - 03:40:23.062] : Puck Air (s/n: XXX-XXX) registered as 'HM Puck Air'
    DiveOrganizer Information: 0 : [19/02/2017 - 03:40:23.062] : Reading the collection from the computer memory or file
    DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Unexpected exception during collection download
    DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Type: Mares.Library.Protocols.ScubaLinker2Exception
    DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Message: ScubaLinker2 error: SL2_ReadEEPROM has failed.
    DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : Source: MaresLibrary
    DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : InnerException message:
    DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : StackTrace: at Mares.Library.Protocols.ScubaLinker2.ReadBlock(UInt32 dwAddress)
    at Mares.Library.Protocols.ScubaLinker2.ReadEEPROM()
    at Mares.Library.DeviceFactory.AScubaLinker2Computer.<>c__DisplayClass1.<LogbookDownload>b__0()
    DiveOrganizer Error: 0 : [19/02/2017 - 03:41:20.765] : TargetSite: Void ReadBlock(UInt32)
    DiveOrganizer Information: 0 : [19/02/2017 - 03:41:38.125] : 'Puck Air' has been disconnected
    DiveOrganizer Warning: 0 : [19/02/2017 - 03:43:57.109] : DiveOrganizer.log can't be deleted now because is in use
    DiveOrganizer Information: 0 : [19/02/2017 - 03:43:57.109] : closing application without errors
    DiveOrganizer Information: 0 : [19/02/2017 - 03:43:57.109] : application closed

    Sure hope the "EEPROM has failed" doesn't mean what I think it does...

    Any assistance would be appreciated.
     

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