React pro wet activation

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BK64

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Location
Canada
Wife's react pro won't start on wet activation is there anything I can do. It is set on the computer(water on) and when I put in under the running water it started but not when diving.Any ideas?
 
Please take it into any authorized dealer for inspection and testing. The dealer will contact us directly and if needed, return it to us for inspection. Please bring your proof of purchase from an authorized dealer within 2 years with you to expedite the repair.
 
https://www.shearwater.com/products/peregrine/

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