tonka97
Contributor
- Messages
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- I'm a Fish!
http://www.bestpricecameras.com/
This company is known by many other names:
Additional Websites: www.infinitycameras.com, www.infiniticameras.com, www.mraccessory.com, www.regencycamera.com, www.hellocamera.com, www.beststopcamera.com, www.jandkcameras.com, www.eastcoastdistributor.com, www.citywidedigital.com
This is a classic bait/switch con game business; they advertise very, very low prices on cameras and such, then will con you into agreeing to a package....You eventually find out that you were charged $400.00 for a $50.00 lens; $150.00 for a $40.00 CompactMedia card. The salesman will speak in broken English, acting as though you are really getting a deal. The camera appeared to be a grey market item, with no warranty from Nikon.
If you just want the basic camera (in my case Nikon D200) the salesman will turn up the heat insisting that you need accessories.
I bit; paid via VISA, and when I received my shipment couldn't believe the cheap crap and rip off prices. The invoice was a 'package' so that individual items could not be scrutinized.
I spent 2 hours on hold trying to get a return authorization number; as soon as the rep determined I wanted to return the shipment, I was put on interminable hold, then 'click', disconnected.
I contacted VISA, who agreed to disputing the payment, packaged the crap, and sent it back. Had to search to find a physical address.
Check this out; quoted from http://www.newyork.bbb.org/reports/...ty=&Phone1=&Phone2=&Phone3=&MembersOnly=False
"Nature of Business
Complaints to the Bureau allege that Best Price Cameras engages in high pressure sales tactics and false claims in order to intimidate consumers into buying extra items while they are placing their original order. Reports allege that these extra items are usually not compatible with the camera and consumers are not given an exact total of all items at the time of purchase. As a result, consumers are charged for warranties, batteries and other camera accessories that they did not know they were buying and that were advertised on the website as being included with the camera. Consumers report that invoices from Best Price Cameras are not itemized so it is difficult to know what consumers are being charged for and it is very difficult to obtain a refund. Consumers also detail grievances with the company such as being lied to about order status, cancelled orders without notification, purchasing and never receiving a product, being charged in excess of their original purchase without their consent, and difficulty contacting the company.
Customer Experience
Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints.
The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed."
This company is known by many other names:
Additional Websites: www.infinitycameras.com, www.infiniticameras.com, www.mraccessory.com, www.regencycamera.com, www.hellocamera.com, www.beststopcamera.com, www.jandkcameras.com, www.eastcoastdistributor.com, www.citywidedigital.com
This is a classic bait/switch con game business; they advertise very, very low prices on cameras and such, then will con you into agreeing to a package....You eventually find out that you were charged $400.00 for a $50.00 lens; $150.00 for a $40.00 CompactMedia card. The salesman will speak in broken English, acting as though you are really getting a deal. The camera appeared to be a grey market item, with no warranty from Nikon.
If you just want the basic camera (in my case Nikon D200) the salesman will turn up the heat insisting that you need accessories.
I bit; paid via VISA, and when I received my shipment couldn't believe the cheap crap and rip off prices. The invoice was a 'package' so that individual items could not be scrutinized.
I spent 2 hours on hold trying to get a return authorization number; as soon as the rep determined I wanted to return the shipment, I was put on interminable hold, then 'click', disconnected.
I contacted VISA, who agreed to disputing the payment, packaged the crap, and sent it back. Had to search to find a physical address.
Check this out; quoted from http://www.newyork.bbb.org/reports/...ty=&Phone1=&Phone2=&Phone3=&MembersOnly=False
"Nature of Business
Complaints to the Bureau allege that Best Price Cameras engages in high pressure sales tactics and false claims in order to intimidate consumers into buying extra items while they are placing their original order. Reports allege that these extra items are usually not compatible with the camera and consumers are not given an exact total of all items at the time of purchase. As a result, consumers are charged for warranties, batteries and other camera accessories that they did not know they were buying and that were advertised on the website as being included with the camera. Consumers report that invoices from Best Price Cameras are not itemized so it is difficult to know what consumers are being charged for and it is very difficult to obtain a refund. Consumers also detail grievances with the company such as being lied to about order status, cancelled orders without notification, purchasing and never receiving a product, being charged in excess of their original purchase without their consent, and difficulty contacting the company.
Customer Experience
Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints.
The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed."
