Sealife micro hd flooded?

[Kimela]

On my first dive in Kona my sea life micro HD camera, which I purchased specifically because it is all enclosed and can't flood, FLOODED! I hope there's someone from Sea Life who is reading this forum. I honestly don't know what to do. I had a DC 1200 that just simply died. I had a DC 1400 that I flooded, my own stupid error. This is my third sea life camera. I'm hoping customer loyalty will help for something. Suggestions? This is a trip of a lifetime. I'm so heart sick and angry.

 

[Kimela]

In case anyone is reading this thread, Sea Life is working with me to get a resolution, hopefully in the next day or so. Even if we can't fix this while I'm on the island, they're doing what they can. I really appreciate the great customer service.

 

[Kimela]

Update. SeaLife worked with Kona Honu Divers and I have a new camera (and bought another lens)! Awesome resolution!

 

[fmerkel]

ANYTHING can flood. I ABSOLUTELY do NOT believe the camera manufactures that say their cameras cannot flood.That statement is complete garbage.

Sterling that they are making it good, though. That's what matters.

 

[flyboy08]

That's great customer service! Kudos to them and good for you!