Ontwreckdiver
Contributor
We were on Curacao from Oct 21 to Oct 28.
So our vacation got off to a bad start as my suitcase never left Toronto and all I had was my blue jeans and running shoes. Luckily my dive bag made it to Curacao though. We were able to pick up my suitcase when we arrived back at the Toronto airport. So the first thing we had to do was go shopping for clothes for me, toothpaste, deodorant, comb, razor, etc. Since Air Canada was buying we got everything at the resort and Mambo Beach Blvd. Swim shorts $60 US, dress shorts $90 US, and Teva sandals $125 US, etc. I asked if they had a Under Armour store on the island but luckily for Air Canada they didn't know what Under Armour was.
The hotel
We knew going in that Sunsacpe was the bottom rung of the Hyatt/AMResort chain but we didn't expect it would be this bad.
When we checked in they still wanted us to sign Covid forms, when we refused they got a manager and were told if we don't sign them we couldn't check in. So we had no choice and signed them under protest. The manager told us was is a corporate thing which is untrue because we have visited other Hyatt/AM Resorts 4 times since Covid and have never been asked to sign a Covid form. We then were asked if we were capable of carrying our own luggage to the room.
We chose a room the Plover building because we read it was renovated in 2016 and we got a room on the second floor. The room was nice clean and spacious. We got maid service every day but they never had any wash cloths. The A/C didn't work very well and we asked to have someone look at it but no one ever showed up to fix it. We had to hide Coke in a drawer or else the mini fridge guy wouldn't leave another one.
The service was the worst we have ever encountered on vacation. We had to walk out of the ala carte restaurants 3 times and go to the buffet because we sat for about a half an hour without anyone acknowledging us while the people that arrived after us already had their drinks and food. The Bluewater Grill had the worst service of the entire place.
The only stand outs were Rug at the buffet, he was great at his job and we had a Sun Club room and the 2 ladies at the Sun Club bar were also great at their job.
The food was just edible. Our last 2 days we went to the Greenhouse restaurant on Mambo Beach Blvd to eat and it was the best food we had on this vacation.
The grounds were well maintained and the beach was really nice but the whole place needs a major renovation.
Diving
The snorkeling was very good in front of the hotel.
The Goby Divers shop was right beside the Dreams resort and picked me up and dropped me back at the hotel every day and there were only 6 divers on the boat. The crew were professional and pretty much let you do your own thing. They assigned buddy teams but didn't insist you stick together. When the first person was low on air we would turn the dive and let that diver go back to the boat and the rest would continue their dive. They stuck to the West end to dive though and that was disappointing. This was the first time in 24 years that I was asked to pay in advance to hold my spot on the boat.
With all that being said,if we return to Curacao we would probably stay at the Sunscape again because of it's location but just use it for a place to sleep. It's less than a 10 minute walk to Mambo Beach Blvd, so we would go there for our meals. I would use Goby Divers again.
So our vacation got off to a bad start as my suitcase never left Toronto and all I had was my blue jeans and running shoes. Luckily my dive bag made it to Curacao though. We were able to pick up my suitcase when we arrived back at the Toronto airport. So the first thing we had to do was go shopping for clothes for me, toothpaste, deodorant, comb, razor, etc. Since Air Canada was buying we got everything at the resort and Mambo Beach Blvd. Swim shorts $60 US, dress shorts $90 US, and Teva sandals $125 US, etc. I asked if they had a Under Armour store on the island but luckily for Air Canada they didn't know what Under Armour was.
The hotel
We knew going in that Sunsacpe was the bottom rung of the Hyatt/AMResort chain but we didn't expect it would be this bad.
When we checked in they still wanted us to sign Covid forms, when we refused they got a manager and were told if we don't sign them we couldn't check in. So we had no choice and signed them under protest. The manager told us was is a corporate thing which is untrue because we have visited other Hyatt/AM Resorts 4 times since Covid and have never been asked to sign a Covid form. We then were asked if we were capable of carrying our own luggage to the room.
We chose a room the Plover building because we read it was renovated in 2016 and we got a room on the second floor. The room was nice clean and spacious. We got maid service every day but they never had any wash cloths. The A/C didn't work very well and we asked to have someone look at it but no one ever showed up to fix it. We had to hide Coke in a drawer or else the mini fridge guy wouldn't leave another one.
The service was the worst we have ever encountered on vacation. We had to walk out of the ala carte restaurants 3 times and go to the buffet because we sat for about a half an hour without anyone acknowledging us while the people that arrived after us already had their drinks and food. The Bluewater Grill had the worst service of the entire place.
The only stand outs were Rug at the buffet, he was great at his job and we had a Sun Club room and the 2 ladies at the Sun Club bar were also great at their job.
The food was just edible. Our last 2 days we went to the Greenhouse restaurant on Mambo Beach Blvd to eat and it was the best food we had on this vacation.
The grounds were well maintained and the beach was really nice but the whole place needs a major renovation.
Diving
The snorkeling was very good in front of the hotel.
The Goby Divers shop was right beside the Dreams resort and picked me up and dropped me back at the hotel every day and there were only 6 divers on the boat. The crew were professional and pretty much let you do your own thing. They assigned buddy teams but didn't insist you stick together. When the first person was low on air we would turn the dive and let that diver go back to the boat and the rest would continue their dive. They stuck to the West end to dive though and that was disappointing. This was the first time in 24 years that I was asked to pay in advance to hold my spot on the boat.
With all that being said,if we return to Curacao we would probably stay at the Sunscape again because of it's location but just use it for a place to sleep. It's less than a 10 minute walk to Mambo Beach Blvd, so we would go there for our meals. I would use Goby Divers again.
