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‘Survey’ pop up / redirect on iPhone

Discussion in 'Site Support' started by MichaelMc, Aug 10, 2019.

  1. mcpowell

    mcpowell Barracuda

    # of Dives: 100 - 199
    Location: Georgia
    230
    190
    43
    The same thing was happening to me...always the pop up when I hit “recent posts” and only on scubaboard. I believe the malware targets frequently refreshed pages.

    I’m not sure which of these fixed it, but this sequence did stop the pop ups.
    1) Put Ipad in airplane mode.
    2) clear cookies and cache in Safari (Settings/Safari/clear history and website data
    3) Out of airplane mode
    3) Install IOS update
    4) open safari (whoops, one of the ad pages was still there)
    5) close safari
    6) back into airplane mode
    7) clear history and website data
    8) Now no pop ups (knock on wood)
     
  2. RIHappyDiver

    RIHappyDiver Barracuda

    # of Dives: 50 - 99
    Location: Rhode Island
    283
    135
    43
    Happened to me once yesterday. I closed out the window, reopened SB, so far so good. This occurred a couple of years ago and was about a 2 week process before someone cleared the bug. Not sure how they did it, but you can find the thread in this forum.
     
  3. diversteve

    diversteve moderatorem noster omnipotens

    # of Dives: I'm a Fish!
    Location: everywhere
    25,540
    5,339
    113
    I'm doing this blind since I don't have an I-anything so can someone check to see if it's stopped now?

    Flush the cache on your device first.

    thx to broncobowsher if it has - he gave me part of what I needed.
     
  4. JackD342

    JackD342 Dive Shop

    # of Dives: 500 - 999
    Location: Highland Park, IL
    1,813
    925
    113
    Seems to have stopped. I installed a recent IOS update to my iPad Mini, don't know if that is what did it or just a coincidence of timing.
     
    lexvil and diversteve like this.
  5. RayfromTX

    RayfromTX Student Of Gas Mixology Staff Member ScubaBoard Sponsor

    # of Dives: 100 - 199
    Location: Hill Country of Central TX
    5,252
    4,902
    113
    If this happens again please post a screen shot of the popup. We can't figure out where it's coming from without an image to send to the offending (ahem google) ad generator. Thanks
     
  6. MichaelMc

    MichaelMc Divemaster Candidate

    # of Dives: 100 - 199
    Location: Berkeley, CA
    1,270
    626
    113
    Still broke on my iPhone. After clearing cache.
    Home is fine. Community is fine. Recent is not.
    Cellular or my WiFi. So Dns hijack seems unlikely.

    It had started affecting my iPad this morning, on my WiFi. Turning off JavaScript prevented it.

    working on a screen shot. ...
     
  7. JackD342

    JackD342 Dive Shop

    # of Dives: 500 - 999
    Location: Highland Park, IL
    1,813
    925
    113
    To be clear, it is not really a popup (added window).
    It is a redirect, leaving Scubaboard entirely and bringing you to another site. And the back button does NOT return to SB. It pretty much takes over, until you close the browser, clear history, etc.
     
    Barnaby'sDad and MichaelMc like this.
  8. MichaelMc

    MichaelMc Divemaster Candidate

    # of Dives: 100 - 199
    Location: Berkeley, CA
    1,270
    626
    113
    Screen shot

    After uploading, it took exiting the upload screen and then reloading the posting screen to do it with js off. In case anyone else needs to do it.
     

    Attached Files:

  9. The Chairman

    The Chairman Chairman of the Board

    # of Dives: I just don't log dives
    Location: Cave Country!
    54,841
    21,874
    113
    It's part of a Google ad, I believe. Will try again to get Google to block that going to SB.
     
  10. linc213

    linc213 Angel Fish

    # of Dives: 200 - 499
    Location: Central Maine
    38
    8
    8
    The only way I could get it to stop was by disabling JavaScript in the advanced settings in Safari on my iPad/iPhone.
     

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