Hi all,
I have had an interesting trip with two Suunto D4i computers:
I purchased D4i black strap in July 2013 for my son and dived with it without much problem. In July 2015 I sent the computer and the transmitter for a battery change to the local Suunto agents (I am based in South Africa).
I purchased D4i pink strap in March 2014 for my wife and she dived it without a problem. In July I sent the computer and the transmitter for a battery change and a service (button complaint).
These two computers are now a nightmare. We went on a trip last week to the Red Sea (21 dives) and the following is what happened:
D4i Black A couple of times it wouldn't read pressure so we needed to re-pair it (this probably happened 2 times), but on 3 dives wouldnt read the pressure after re-pairing and working at the surface. Worked fine on surface, checked pressure, etc. Jump into the zodiac and down into the water a couple of minutes later and no pressure (no conn).
D4i Pink This one gets interesting. On 1 dive it didnt read the pressure (no conn), on another dive the lower left button wouldnt press in (it was pushed in already) these buttons are absolutely crap! Why cant they take a cue from Scubapro and use magnetic ones. I in fact asked the servicing guys if the more expensive units like the D6 or Dx use magnetic buttons (I would have gladly changed).
On another dive, it would press and change the info shown, but it refused to give the pressure. One had to rely on the bar graph which thankfully still worked. It cycles through all the other values but not pressure. I complained about the buttons when I sent it in for a service.
This is the interesting part: After about 5 dives we wanted to fill in log books and the last dive was in July 2015. The 5 dives we did were not there (neither was the 40m test dive which was there after the battery replacement). One or two dives later, they were back. At the end of the trip, they were gone again. At this stage, they are not there I hope it remains like that so that it does this when the dealers receive it back. Just in it works after a while, I took a small video.
It worked fine throughout the dives and gave all the depth, time, etc. values and also even gave a surface interval and a no-fly symbol, so it knew the dive had happened.
Needless to say my trust in these computers is gone, which is a pity, since they are nice watch sized air-integrated computers, which is why I chose them in the first place.
I will send both units in for you to look at and hopefully fix.
Any comments or similar experiences?
Kind regards,
Nick
I have had an interesting trip with two Suunto D4i computers:
I purchased D4i black strap in July 2013 for my son and dived with it without much problem. In July 2015 I sent the computer and the transmitter for a battery change to the local Suunto agents (I am based in South Africa).
I purchased D4i pink strap in March 2014 for my wife and she dived it without a problem. In July I sent the computer and the transmitter for a battery change and a service (button complaint).
These two computers are now a nightmare. We went on a trip last week to the Red Sea (21 dives) and the following is what happened:
D4i Black A couple of times it wouldn't read pressure so we needed to re-pair it (this probably happened 2 times), but on 3 dives wouldnt read the pressure after re-pairing and working at the surface. Worked fine on surface, checked pressure, etc. Jump into the zodiac and down into the water a couple of minutes later and no pressure (no conn).
D4i Pink This one gets interesting. On 1 dive it didnt read the pressure (no conn), on another dive the lower left button wouldnt press in (it was pushed in already) these buttons are absolutely crap! Why cant they take a cue from Scubapro and use magnetic ones. I in fact asked the servicing guys if the more expensive units like the D6 or Dx use magnetic buttons (I would have gladly changed).
On another dive, it would press and change the info shown, but it refused to give the pressure. One had to rely on the bar graph which thankfully still worked. It cycles through all the other values but not pressure. I complained about the buttons when I sent it in for a service.
This is the interesting part: After about 5 dives we wanted to fill in log books and the last dive was in July 2015. The 5 dives we did were not there (neither was the 40m test dive which was there after the battery replacement). One or two dives later, they were back. At the end of the trip, they were gone again. At this stage, they are not there I hope it remains like that so that it does this when the dealers receive it back. Just in it works after a while, I took a small video.
It worked fine throughout the dives and gave all the depth, time, etc. values and also even gave a surface interval and a no-fly symbol, so it knew the dive had happened.
Needless to say my trust in these computers is gone, which is a pity, since they are nice watch sized air-integrated computers, which is why I chose them in the first place.
I will send both units in for you to look at and hopefully fix.
Any comments or similar experiences?
Kind regards,
Nick