Trimetal sucking sea water

[ektess1]

Why is it that when I am head down I taste salt water? Well taste is not really correct. It is more like breathing around a mouth full of water. It has always been a wet breather, but this is extreme. The reg is only about 6 months old without many dives on it. I was using it for my pony. Now it is my primary. May not be for long if I can't fix this problem.
Thanks.

Ed

 

[XS Scuba]

Hi Ed:
I'm sorry to hear of your problem. Wet breathing is rarely an issue with the Tri-Metal. Give me a call at the office and have your regulator at hand. I'll get you fixed up and happy again. 866 977-2822

 

[ektess1]

Hi Mike. Any updates on my reg. You guys have had it for 3 weeks now, and I really need it back. South Florida is year round diving. I tried PMing you but got no responce. If you shipped it out, do you have a tracking number. I need this thing back and fixed.
Thanks.
Ed

 

[ektess1]

It is at my LDS. Thanks.

 

[ektess1]

It really is to bad that your company does not treat costumers the way they should be treated.
Yes you fixed the defect in the regulator. It took a month plus I had to pay shipping. You should have told the LDS to replace my defected reg with a new one. I should not have to pay shipping for a product that was defective. I should not have to wait for a month to get a rebuilt one back.
I don't know how you expect to stay in business treat people like this.
Go luck in these economic times.