reservecops
Registered
Have spent thousands (10+ orders) gearing up multiple divers @ Scubatoys.com. They are, hands down, the #1 in customer service, price, and delivery.
100% of everything they sell comes with the manufacturers warranty - they even dropped a few lines of gear that would not let them sell online and still provide the mfg warranty.
Customer service - Just ONE example occurred just last week. I had them special order a mask. When it arrived, it was the wrong model. Called them, and within 10 minutes the problem was identified and the fix was in.
100% of everything they sell comes with the manufacturers warranty - they even dropped a few lines of gear that would not let them sell online and still provide the mfg warranty.
Customer service - Just ONE example occurred just last week. I had them special order a mask. When it arrived, it was the wrong model. Called them, and within 10 minutes the problem was identified and the fix was in.
- Problem: They DID order the correct mask from the Mfg, but the Mfg sent them a very similar (but different) model.
- Solution: Not only are they shipping me the correct mask as soon as it arrives, they told me to KEEP the incorrect mask - no cost.