Wisdom 2 Download Problem

[PS88]

metal buttons, SDK400 cable, driver updated on win7 pro laptop. I start the
app, pull up download and activate DC. After starting the download with
the app...it sees my DC, starts 'handshake', then times out.

 

[SEMO Scuba]

Try plugging in your USB download cable before you open the Sherwood dive log on your computer.
(1) Plug download cable into laptop and wait a few seconds until laptop finds the USB device
(2) Open Sherwood program on laptop
(3) Plug USB into DC and activate DC
(4) Cick on Add/Download new dives
(5) Start download

When I updated my laptop from XP pro to 7 pro I had the same problem you have. By trial and error I found these steps work on mine. See if this works for you.

 

[PS88]

Try plugging in your USB download cable before you open the Sherwood dive log on your computer.
(1) Plug download cable into laptop and wait a few seconds until laptop finds the USB device
(2) Open Sherwood program on laptop
(3) Plug USB into DC and activate DC
(4) Cick on Add/Download new dives
(5) Start download

When I updated my laptop from XP pro to 7 pro I had the same problem you have. By trial and error I found these steps work on mine. See if this works for you.

Thanks for your assistance, Semo. That did not help, download does not start....timeout. Other ideas, anyone? Hoping a Sherwood rep will see this.

 

[NCadiver]

Make sure you pick the right computerin the menu and on step 3 turn on the computer first then plug in the cable also that cable has a top and a bottom. Make sure all the pins are straight and spring out whenyou push on them lightly .