YS 50 Repair

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cwkline

Contributor
Scuba Instructor
Divemaster
Messages
278
Reaction score
25
Location
Kailua, HI
# of dives
200 - 499
Hey all,
I had a YS 50 that I got a really good deal on, and wanted it converted to TTL. Sent a message to Sea and Sea, and they forwarded my request to Subaquaticcamera.com. I reached an agreement and sent the strobe to them. It turned out what I wanted would not be possible, and I requested my strobe be returned (I will pay shipping). Now I cannot get a response from them after a six week period. I have tried E-mail and phone messages, but cannot get a response. I sent a message to Sea and Sea, and got one reply from Sub Aquatic, but nothing else. I feel I will never see my strobe again.
Just a warning to anyone considering doing business with them.
End or Rant
Charlie
 
Hi Charlie-
Our apologies and sorry to hear of your troubles. Just for clarification, Sub-Aqutic camera is no longer in
business and was a SEA&SEA repair center.
Unfortunately, things broke down quite quickly and we were also unaware of the situation with customer's equipment.
We are in the process of acquiring all outstanding equipment and repair jobs, but to expedite your issue please email us all information such as work order number, dates your shipping and contact information to seaandsea@tusa.com and we will remedy your situation immediately. Thanks.
 
https://www.shearwater.com/products/swift/

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