scubaguy655
Contributor
Is there a Zeagle rep that still checks in here occasionally?
Thanks
Thanks
Zeagle rep
- Thread starter scubaguy655
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DiveMaven
Contributor
Good question. It sure isn't like when Scott was always available....before Huish bought Zeagle.
OP
scubaguy655
Contributor
So I am guessing that if there isn't a rep from Zeagle that supports this forum now, it really isn't "Q and A for scuba manufacturers"...............too bad as I needed an answer from Zeagle and hoped to be able to at least start here
If you want, you can speak with a Zeagle dealer of several years standing. That may get you the answers you need.
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Not since Dec. 2014 afaik.
http://www.zeagle.com/support/contact-us
Contact Us
We are committed to providing the highest level of customer service. Our highly trained team of Customer Care Representatives are available to help answer any questions, assist with your orders and troubleshoot for you.
To get in touch with one of our Customer Care Representatives, please call or email us.
Toll Free: 888-270-8595
International: +1-714-375-1433
Fax: 714-375-1435
Email: sales@huishoutdoors.com
For warranty, repair and service work, or for general mail, please use the following addresses.
UNITED STATES
Warranty, Repairs and Service
1540 North 2200 West
Salt Lake City, UT
84116
http://www.zeagle.com/support/contact-us
Contact Us
We are committed to providing the highest level of customer service. Our highly trained team of Customer Care Representatives are available to help answer any questions, assist with your orders and troubleshoot for you.
To get in touch with one of our Customer Care Representatives, please call or email us.
Toll Free: 888-270-8595
International: +1-714-375-1433
Fax: 714-375-1435
Email: sales@huishoutdoors.com
For warranty, repair and service work, or for general mail, please use the following addresses.
UNITED STATES
Warranty, Repairs and Service
1540 North 2200 West
Salt Lake City, UT
84116
OP
scubaguy655
Contributor
Yes - The issue is that my wife has a Zeagle Concept BC that was purchased many years ago from a local dive shop that is no longer in business. The webbing at the top of the BC at the neck area has started to pull apart and I am trying to figure out what it takes to get it fixed. Guess I will give them a call and see.
Last edited:
DiveMaven
Contributor
Zeagles have a lifetime warranty so it might be covered under that. I'd either give ScubaToys a call or call Zeagle directly. I know you didn't buy from ScubaToys, but they often provide help in circumstances like this.
We apologize for the radio silence. We have gone through some transitions, and we neglected our Q&A forum. However, we are back up to speed and encourage you to post your questions here, send us a Facebook message, or contact our customer service team directly.
OP
scubaguy655
Contributor
Just to give an update for those that might be interested:
I contacted Huish and shipped the Zeagle BC to them. They repaired the BC and did a check out/inspection of the BC and shipped it back to me all under warranty with no problem.
The guys that I talked to there were very helpful. Overall a very positive experience.
I contacted Huish and shipped the Zeagle BC to them. They repaired the BC and did a check out/inspection of the BC and shipped it back to me all under warranty with no problem.
The guys that I talked to there were very helpful. Overall a very positive experience.
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