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zoop reads 0.0m at depth, but takes temperature ok

Discussion in 'Computers, Gauges, Watches and Analyzers' started by ballastbelly, Jun 11, 2016.

  1. ballastbelly

    ballastbelly Nassau Grouper

    Hi , my zoop remained displaying 0.0m depth during the dive today :(
    its the first time i used it this year. battery is 3 out of 4 bars (last year it was 4/4) .
    It gave an accurate temperature reading throughout though.

    does it need further cleaning, or is this indicative of a low battery? thanks

    -(according to the manual 2 or 1 bars is a low battery situation)
    -i always rinse it in freshwater after each use.
    -this photo shows the various holes on the back, which one is used for depth reading /temperature reading?

  2. tbone1004

    tbone1004 Tech Instructor

    # of Dives: I'm a Fish!
    Location: Greenville, South Carolina, United States
    sounds like a bad depth gauge... the sensors are behind the group of 5 holes on the left of the picture. The depth sensor should still work with low battery, just may give weird readings
    ballastbelly likes this.
  3. WarrenZ

    WarrenZ Solo Diver

    # of Dives: 200 - 499
    Location: Las Cruces NM
    I have heard many stories about Suunto depth sensors going out and never a good outcome hope yours is a simple cheap fix.
    ballastbelly and undrwater like this.
  4. Scared Silly

    Scared Silly Regular of the Pub

    # of Dives: 500 - 999
    Location: on the path to perdition
    Try soaking it in distilled water with a bit of vinegar. Your fresh water may be hard water and you could have mineral build up from that and general usage. That said the sensor is probably dead and the only option is to buy a new one.

    However, Suunto does (or used to) have a prorated warranty up to five years so sending it back to them might be in-order.
    ballastbelly and undrwater like this.
  5. ballastbelly

    ballastbelly Nassau Grouper

    ok i will try the vinegar. thx
  6. CathyE

    CathyE Regular of the Pub

    # of Dives: 100 - 199
    Location: Ontario
    The preasure sensor on my Zoop opted to stay at 15 ft after a dive, everything else seemed to work normally. I took it down for another dive, it registered the depth changes, up and down - actual depth+15 ft. All under the earlier dive.
    I had recently put a new battery in (4 months, 3 or 4 dives), so I popped out the battery. I polished the battery made sure that there was no dust inside and closed it up again. It worked fine after.
    The 999 minute dive in the logbook makes me chuckle tho. :)
    ballastbelly likes this.
  7. HowardE

    HowardE Diver

    # of Dives: 2,500 - 4,999
    Location: Boca Raton, Florida
    Sounds like a bad pressure sensor. Rinsing won't help that. Contact Suunto or one of their authorized service centers.
    ballastbelly likes this.
  8. ballastbelly

    ballastbelly Nassau Grouper

    i put it in a 50-50% vineagar/water solution and after 30 minutes, from 0.0m it came to life, sort of. it started registering 80m depth and giving all sorts of warnings, finishing with the Er error to show the user is bent beyond whats in the computer tables. I pulled out the battery & cleared the warning.
    I will compare it tomorrow in the water with my friends dive computer. thx for all your comments.
    CathyE likes this.
  9. hellhole

    hellhole Barracuda

    i come across a similar problem on a zoop i seen. the zoop is probably 2 year old.. its the black version.

    placed it into a altrasonic cleaner with temp.. then zoop came alive and registered 2m for 40min.. which is strange as the water is no depth.. anyway.. after that put it into the pressure chamber... got it up to 40m.. nothing happen.. nothing turns on..

    i am thinking, if really the sensor is having a bad connection and when all this vibration is going on.. it just get a connection... anyone has a similar age zoop having this problem? i am not even sure suunto will have one for exchange since they have move on to the zoop novo.. And i have been hearing some problem with the zoop novo too!!

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