Quality Alert AT.01.06.0018
To all Atomic Aquatics customers,
Atomic Aquatics has learned of three (3) reported incidences of low-pressure hoses that have become disconnected at the second stage swivel while in use. Impacted products include hoses produced in July of 2017 as well as the range of regulators produced between August 2017 through April 2018. Failure of the hose connection can result in a loss of air and poses a significant drowning hazard to divers.
It is of the utmost importance that if you have a low-pressure swivel hose model listed below with the date stamp D0717, or a second stage regulator purchased after August 1, 2017 with a low-pressure swivel hose bearing the date stamp D0717, that the hose be quarantined and replaced as soon as possible. See image below for example of date stamp.
Part Numbers and Description of Affected Second Stage Regulators:
|03-0100- 6P||Atomic Aquatics T3 Yoke sealed|
|03-0100-7P||Atomic Aquatics T3 D.I.N sealed|
|03-0060-6P||Atomic Aquatics ST1 Yoke sealed|
|03-0060-7P||Atomic Aquatics ST1 D.I.N sealed|
Part Numbers and Description of Affected Comfort Hoses:
|02-0095-3P||Atomic Aquatics Comfort Swivel Hose, Stainless – 32”|
|02-0096-3P-040||Atomic Aquatics Comfort Swivel Hose, Stainless – 40”|
|02-0195-3P||Atomic Aquatics Comfort Swivel Hose, Titanium – 32”|
|02-0196-3P-020||Atomic Aquatics Comfort Swivel Hose, Titanium – 20”|
|02-0196-3P-022||Atomic Aquatics Comfort Swivel Hose, Titanium – 22”|
|02-0196-3P-026||Atomic Aquatics Comfort Swivel Hose, Titanium – 26”|
|02-0196-3P-084||Atomic Aquatics Comfort Swivel Hose, Titanium – 84”|
If you need further assistance to determine if your hose is affected, please contact our service team at (888) 270-8595 ext. 4.
If you do have an affected hose please contact our service team at (888) 270-8595 ext. 4, or via email at AALPHose@huishoutdoors.com for a Return Authorization number and instructions. The replaced defective hoses should be returned to Huish Outdoors. DO NOT DESTROY THE HOSE!
Swivel Hoses bearing the date stamp D0717 will be replaced free of charge by Huish Outdoors.