Do you think Halcyon will warranty this failure?

[johndiver999]

I recently notice a leak around my inflator hose. When I examined further I could not get the leak to stop. Apparently the integrated plastic fitting has degraded and cracked/failed.

Curious if anyone knows if Halycon might warranty this or should it go straight to the trash?

 

[Lorenzoid]

You're asking here before asking Halcyon (or a dealer like Extreme Exposure)? I had a good experience with Halcyon's warranty service, so I would absolutely suggest asking Halcyon rather than sending it "straight to the trash." If you're the original owner, I don't see why they would not repair this.

 

[johndiver999]

You're asking here before asking Halcyon (or a dealer like Extreme Exposure)? I had a good experience with Halcyon's warranty service, so I would absolutely suggest asking Halcyon rather than sending it "straight to the trash." If you're the original owner, I don't see why they would not repair this.

I've not asked them yet, if they said "no" already, I would not have asked here.
Good to hear you are satisfied with their customer service in the past.

 

[Lorenzoid]

I've not asked them yet, if they said "no" already, I would not have asked here.

Well, of course. I just don't understand why you wouldn't call Halcyon first. Even if someone here said "trash it" I'd still call Halcyon. You never know.

I had a wing that apparently suffered from a known manufacturing or design defect that led to seams coming apart early in their lifetime, and Halcyon replaced the whole wing.