SCUBAMedicBill
Guest
I have a Canon Shot A75 and a Canon WP-DC30 Waterproof Housing. These are both brand new when the housing flooded, or should I say leaked.
I took them to Belize about two weeks ago, and on the first day did some snorkeling. I did all the suggested leak tests first. With an empty, closed housing, I submerged in about a foot of water for a few minutes with no leaks. I then put the camera in and dipped it in water momentarily and again found no leaks. Then while snorkeling, I got the camera down about 18 inches when I noticed air bubbles, and a very little water (about 5 cc) in the bottom of the case. I immediately surfaced and went to shore. Opened the case and the camera was hot. Took the batteries out and dried the camera. Let it dry over night, but it still didn't work. I did close the housing and put it in water, but didn't see any leaking.
I called canon and of cause water damage isn't covered, but since both items were brand new, they said send them in with a letter explaining what happened, and they will look at it and decide it they'll cover it.
Luckily a friend with me had a camera, so I still got my pictures, but even if they covered the damage, I'm a little gun shy about bringing the camera and housing in the water.
Has anyone else had this experience?
Bill
I took them to Belize about two weeks ago, and on the first day did some snorkeling. I did all the suggested leak tests first. With an empty, closed housing, I submerged in about a foot of water for a few minutes with no leaks. I then put the camera in and dipped it in water momentarily and again found no leaks. Then while snorkeling, I got the camera down about 18 inches when I noticed air bubbles, and a very little water (about 5 cc) in the bottom of the case. I immediately surfaced and went to shore. Opened the case and the camera was hot. Took the batteries out and dried the camera. Let it dry over night, but it still didn't work. I did close the housing and put it in water, but didn't see any leaking.
I called canon and of cause water damage isn't covered, but since both items were brand new, they said send them in with a letter explaining what happened, and they will look at it and decide it they'll cover it.
Luckily a friend with me had a camera, so I still got my pictures, but even if they covered the damage, I'm a little gun shy about bringing the camera and housing in the water.
Has anyone else had this experience?
Bill