I have sent another email to request to speak with Eva directly. DandyDon, would you mind checking your logbook and see what your surface interval times were like when you dove with them before?
Hi Gasgirl,
My name is Matthew Atkins, I am the head of the training department at Blue Angel. Eva has asked me to respond to your concerns, as she is away at the moment involved in some business meetings, and is unable to respond personally. First, let me thank you for having this conversation. We are very dedicated to diver safety and education, and it's through conversations like this that many people learn and grow as divers. That is quite possibly the best thing that Scuba Board has to offer.
To address your concern about surface intervals. I have met with our reservations person who sent you the information. I have also reviewed the email conversation that the two of you had, and I think we have had a slight misunderstanding due to a bit of a poorly worded response. We would never ask a diver to enter the water for their repetitive dive before they are comfortable doing so. That having been said, from an instructor point of view, 60 minutes is not a number that we insist on. Our dives are chosen by the divers and divemasters together. We are not one of the shops who will tell you where you are going, but instead we are open to going where the group chooses, assuming that the weather permits, and the divemaster is comfortable that the divers on board are all qualified to safely execute the dive requested. Because of this philosophy, we sometimes do a combination of first and second dives that require more than a 60 minute surface interval. Conversely, we also do combinations that require much less than a 60 minute surface interval. Our surface intervals are then dictated by the dive profiles of the divers on board vs. the dive sites chosen. For example. when we dive Punta Sur, or Columbia Deep, we routinely do Columbia Shallows as the second dive. Because of the shallowness of this dive (average 25 ft) a surface interval is very rarely required at all according to to the algorithms that the tables and dive computers are based on. We then often choose to do a quick surface interval, then get into the water so that our clients can enjoy the extended bottom time that the shallow dive affords them, while avoiding an unnecessary extra hour sitting on the boat. It is our experience that most of our divers appreciate this approach to surface interval management, but again we will not ever ask someone to re-enter the water before they are well rested and comfortable doing so. I apologize if the impression was given that we may enter the water before a diver is comfortable in order to accommodate the other folks in the group. Nothing is farther from the truth.
I see that you are considering diving Nitrox while you are here with us. I routinely dive air on each dive, and have no problems avoiding decompression obligations, and I dive with a Suunto also
I am a fan of people diving Nitrox to add an additional buffer of conservatism, especially on the second dive. I think with this approach, you have no need to be concerned about short surface intervals or going into decompression situations, it sounds like you are a safety minded diver who is making all the right decisions. I would ask that while you are here, if the group you are with starts preparing for a dive you are not comfortable with due to surface interval, depth, or for any reason what so ever, please let us know. Your safety is our first priority, and we always have a way to address problems if we know what they are.
Of course, if you wish to cancel your reservation you are welcome to do so, and I have outlined our cancellation policy for you in my email to you. I am hopeful though that you will join us as planned, and I am confident that you will have a wonderful time. I look forward to personally greeting you here, and hearing your full feedback on your experience while you are with us. Please do not hesitate to contact me with any questions or concerns you may have. And again, thank you for having this discussion, these things are important.
Sincerely,
Matthew Atkins