I am super frustrated. I bought - and love - my Mares Quad - but sometimes it will download data to the laptop and most of the time it won't.
I have the Bluetooth clip, and that only works for the very simple and essentially useless phone app with SSI
I have the USB clip and that used to work. Now it doesn't. I am using the latest DiveOrganizer software. The last time I got it to work it was through updating the Quad firmware. Next time I tried to download my next dives absolutely no luck.
I have tried going through Mare support and they give me a ticket and never get back to me. That has happened 3 times.
What do I have to do to get a very simple function working on my less than a year old (more like 6 months) dive computer?
I have the Bluetooth clip, and that only works for the very simple and essentially useless phone app with SSI
I have the USB clip and that used to work. Now it doesn't. I am using the latest DiveOrganizer software. The last time I got it to work it was through updating the Quad firmware. Next time I tried to download my next dives absolutely no luck.
I have tried going through Mare support and they give me a ticket and never get back to me. That has happened 3 times.
What do I have to do to get a very simple function working on my less than a year old (more like 6 months) dive computer?