ikelite for canon 50D mode dial problem

Hi, I just bought an ikelite casing for my canon 50D, all bottoms are functioning well however I’m having a problem with the mode dial, when I try to rotate it using the camera casing it keeps slipping and won’t rotate in any direction, so I can’t switch between manual mode, AV or TV while the camera is inside the casing, I thought maybe the dial is a bit stuck and little hard to rotate so I sent it to canon service but they told me it’s normal and nothing was wrong with the the dial.

Please I need an advise if anyone has experienced this before and what should I do about it

Thanks

I just had my 40D case reworked for the 50D and I have had the same issue but not as bad. It took some twisting but worked. I would be interested in the cure.

On the surface you may have to push down on knob while turning to activate the mode dial on the camera. At depth the control is held down by water pressure. Let me know if this helps.

Regards,
Jean / Ikelite
IKELITE Underwater Systems

Thank you the problem is solved