Hello,
It would be difficult to know for sure that we can repair or order parts for
it until we check it out but there seems little reason to believe that we
cannot. It is necessary for you to send your product so that we can check to
see if parts are available and what the cost would be.
Please send it to us for evaluation.
Fully insure it and please include a letter stating what you need done to
your product, name, address, and any contact information. If product is
under the warranty period, please provide a copy of proof of purchase. We
ask that you include the return shipping & handling fee of $10.00 with your
repair.
>We will notify you via email, fax and/or mail of the total cost necessary for
repair of your product. At this time, it is your decision as to whether you
wish to:
a. have the repairs performed (by remitting payment)
b. Have the watch returned to you without repair (for the 10.00 return s/h)
c. Decline to have the watch repaired or returned to you (no fee)
We accept Visa, MasterCard only (we cannot process debit card transactions).
You may provide this payment information via:
Fax 309-692-8375
Phone 800-359-2508
Email
repairs@parsecent.com (unsecured)
Or you may mail payment (in the form of Cashier's check or Money order) to:
Luminox Service Center
7501 North Harker Drive
Peoria, IL 61615
*We cannot accept personal checks.
We will contact you promptly with the estimate if any charges are due.
Nothing will be done without your approval.
Thanks for your inquiry.
Luminox Service Center
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