Octopusprime
Contributor
I could not figure out where to post this but I wanted to make sure people saw it.
In today's world everyone wants to post their bad experiences but I have made it a goal to post something I have a vendor that went above and beyond.
last year I purchased a Mares BCD from scubatoys and I loved it. The grommets for the BCD knife came out. I returned it to ScubaToys.com and they returned to Mares and it was replaced.
This is where it got interesting .... Mares drastically changed the prestige sooo much the vest pockets were so big I would sinch down the shoulder straps all the way and it was still to big and the pockets touched and I could not close the cummerbund. I would like to think I lost that much weight over the winter. But nope. I called ScubaToys and talked to BIG Dave and he made it right. He had a smaller size overnighted to me and sent me a return label to return the large one to them.
Thank you ScubaToys.com
In today's world everyone wants to post their bad experiences but I have made it a goal to post something I have a vendor that went above and beyond.
last year I purchased a Mares BCD from scubatoys and I loved it. The grommets for the BCD knife came out. I returned it to ScubaToys.com and they returned to Mares and it was replaced.
This is where it got interesting .... Mares drastically changed the prestige sooo much the vest pockets were so big I would sinch down the shoulder straps all the way and it was still to big and the pockets touched and I could not close the cummerbund. I would like to think I lost that much weight over the winter. But nope. I called ScubaToys and talked to BIG Dave and he made it right. He had a smaller size overnighted to me and sent me a return label to return the large one to them.
Thank you ScubaToys.com