I have recently purchased a new Dragon MRS plus BCD and both times I have used it I have had the right pocket drop out. I was lucky to find the pocket on the first dive however not so fortunate the second time this happened. When I rang several Mares dealers in Melbourne to get some advice about the issue, I was told I would have to pay to have the BCD shipped back to Mares and that I could be without my BCD for approx 1-2 month just to have the issue looked at. Now I know I could pay the $90 to replace the pocket but I'm not convinced the problem will not resurface. Can anyone please provide me with some assistance as I would like to be back in the water ASAP. Regards
---------- Post Merged on September 4th, 2012 at 03:36 PM ---------- Previous Post was on September 3rd, 2012 at 09:54 PM ----------
Further developments from my first post,
Went into a Mares rep today to have the BCD looked at, they suggested that I would need the (missing)pocket to show them that there was a fault with the BC. After explaining again that it would be hard for me to produce the said (missing) pocket I was told that the only alternative was to ship the BC back to Mares. Furthermore, the rep gave me the distinct impression that the most likely result of sending the BC off would be that no conclusive result will be found and that I will end up just purchasing a new pocket. SO I have ordered a new set of pockets just hoping I do not have a reoccurring issue. The dragon is such a comfortable and practical BC I just dont want to be disappointed... I have to say I never had an issue with any of my other Mares products, fingers crossed
---------- Post Merged on September 4th, 2012 at 03:36 PM ---------- Previous Post was on September 3rd, 2012 at 09:54 PM ----------
Further developments from my first post,
Went into a Mares rep today to have the BCD looked at, they suggested that I would need the (missing)pocket to show them that there was a fault with the BC. After explaining again that it would be hard for me to produce the said (missing) pocket I was told that the only alternative was to ship the BC back to Mares. Furthermore, the rep gave me the distinct impression that the most likely result of sending the BC off would be that no conclusive result will be found and that I will end up just purchasing a new pocket. SO I have ordered a new set of pockets just hoping I do not have a reoccurring issue. The dragon is such a comfortable and practical BC I just dont want to be disappointed... I have to say I never had an issue with any of my other Mares products, fingers crossed
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