Hi there,
My name is Mauricio Moreno and I lead the Technical Services, SCUBA division, at Cramer Decker Industries; (Sherwood Scuba is a branch of CDI). I have some isnide info you may find useful. Out of the 565 units we have sold to dive shops since its release at the begining of the year I have received two returned to my workbench, one was operator error, (customer was confused with the functions of the buttons and thought it had a 'glitch'), no malfunction was detected and the computer was sent to the customer with some pointers on ow to access the information through the buttons. The other one was definitively malfunctioning & we sent the customer a new one.
Out of all those units sold, I have no field information to give you on exactly how many are right now on the hands of divers, but I think the ratio of returns vs. units out right now is very encouraging.
The computer is made by Pelagic Pressure Systems and although is simmilar to some of the ones made by Pelagic for Oceanic or Aeris the Shwerwood Amphos it is based on our famous Wisdom 3 plataform; it is a very reliable watch/dive computer in my opinion. If you have more questions feel free to ask; here is my direct e-mail:
mauriciomoreno@cramerdecker.com