TrimixToo
Contributor
I've been using the small Princeton Tec strobes for a while now. They seemed to last a few years, and weren't too expensive. But over the past couple years, a couple failed, and when I opened an unused one, it was DOA out of the wrapper. I called the company just to vent. No receipt for the unopened one, the others 2-5 years old...and then they did something astonishing.
They gave me an RMA for all three, and replaced them all! They arrived today. An unlooked-for good example of great customer service.
Thanks, PT.
They gave me an RMA for all three, and replaced them all! They arrived today. An unlooked-for good example of great customer service.
Thanks, PT.