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You all know Mr Murphy, right? That's the guy that wrote the law that says " if anything is going to go wrong, it goes wrong when you have the least time to put it right" So last week the left button on my Perdix stopped functioning (No complaints it has 1K+ dives / 800 + hours on it). BUT I...

So, last weekend,a returning student arrives on Island to complete his Master Scuba Diver. Brand new Perdix bought on my recommendation. He had never opened the box, opens it and realises he needs a code to activate the AI. A big thank you to Ness in customer support for sorting us out 1 hour...

I have a very lightly used R195 second stage which I want to put into service as a Deco Reg. Quite straightforward I thought and I have all the tools I need. My problem is how do I remove the housing 'Plug" from the body in order to reverse the hose routing. This plug (after the plug cover has...

My DC1400 developed a focusing issue. Excellent email support from Sealife, followed very quickly with an RMA number. Camera was replaced at no charge and actually sent back to me via Fedex. Total time, including 2 way shipping, less than 3 weeks. (Sealife asked me if I had a trip planned, I was...

I have the old Light and Motion Mako housing which is still perfect. I cannot find replacement battery packs for the lighting system. Part number is WN-3 7.2V or 550 7208 or 800-086 I found one at Reef Photo. (Thank you Reef, excellent service). Nobody else has one in stock. Reef tell me L&M...

I have the old Light and Motion Mako housing which is still perfect. I cannot find replacement battery packs. Part number is WN-3 7.2V or 550 7208 or 800-086 I would also be interested in purchasing a used video light set suitable for ball mount. Would pay from US and ask for delivery to US. Can...

Usually we tend to complain about poor customer service, so I want to SHOUT OUT LOUD about the great service I have just received from Sea Life. I live in St Kitts in the Caribbean so we buy most things in the USA and usually when service is required we face major hurdles ((("What state are you...

Any comments please. I want to do a weeks diving probably in the Caribbean. My wife does not dive or snorkel but loves the Sea, Beaches etc We have done the "big boat" cruises which are fine but this time i want more time for diving. :dazzler1: Seen the Aqua Cat in the Bahamas which looks...