Definitely a bad magnet in the back button Ron. It looks a little funny and I’m able to use one of the other magnets to activate the back functionality. I’ll get in touch with Adan to get a replacement keypad. Thanks so much for the troubleshooting help!
Thanks for the quick response Ron. I think you’re right that it’s a button issue. The other three buttons seem to work fine but the back button doesn’t appear to work at all.
It’s the Cobalt 1 and I’ve had it for 4 years. Is there a way to see the serial number and firmware version without...
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