Aeris Support MIA?

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Doug Krause:
Will - our apologies. Can't speak for support; got your PM but have simply lost 3 days this week with the holiday and a sick kid. Give me call Monday morning, we'll figure this out.
Click to expand...

Thanks for a reply. Could you send me your number and I will give you a call on monday.
 
Well, I thought this was going to be resolved. Aeris received by F10 on June 9th and was suppose to ship out a new unit immediately. It is now exactly two weeks later with no new unit and no communication :shakehead:
 
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