I like my 2 year old A300 very much. but the lack of information and support from Aeris is really frustrating. For example, there is no information anywhere concerning the proper O-ring for the battery compartment. A user-replaceable battery was a big selling feature for me but its just a mirage if the manufacturer won't provide the necessary parts (ie the O-ring), or provide the specifications for the O-ring itself so I can go pick them up myself.
The same is true for a replacement clear plastic faceplate: not listed anywhere on the website for the A300, and absolutely no way of being able to guess what other model's accessories might be compatible.
Info for what USB cable and software is similarly vague - never clearly stating what is meant for the A300.
Questions to their tech support go ignored alot of the time. PLEASE Aeris: PLEASE provide an accurate, up-to-date, definitive list of all Aeris A300 compatible accessories, service and maintenance products.
The same is true for a replacement clear plastic faceplate: not listed anywhere on the website for the A300, and absolutely no way of being able to guess what other model's accessories might be compatible.
Info for what USB cable and software is similarly vague - never clearly stating what is meant for the A300.
Questions to their tech support go ignored alot of the time. PLEASE Aeris: PLEASE provide an accurate, up-to-date, definitive list of all Aeris A300 compatible accessories, service and maintenance products.