Blew out my Proton V-42. Why????

[downdeep]

The reg is just over a year old. I had it serviced a month before I went to the Keys. Did a test run in the quarry at 60 ft. All OK. Got 8 dives off of it in Key Largo.
There is a disc on the bottom of the first stage with two round plugs inset. One of those blew out when I turned on my tank. What is this part? Why would this happen?
There is a disc on the bottom of the first stage with two round plugs inset. One of those blew out when I turned on my tank. What is this part? Why would this happen?

Again, this is the outside bottom disc on the first stage beneath where the high pressure seat would sit internally

 

[Phil Mintz]

I am not a tech, so I can't say why it blew out. You can bring it back to the place that serviced it, or we can arrange for you to send it to our tech for inspection.

Let me know.

Phil

 

[downdeep]

Thanks Phil. I have already contacted the shop that serviced the reg.

Could I have contact information for your tech just in case? My husband and I both purchased these regs last year and I'd like to have a backup plan in case we run into trouble.

BTW, when we go on dive trips the DMs call us the Mares poster children. Love your gear.

 

[Phil Mintz]

Thanks for your support of Mares.

If you need further help, call our customer service dept: 203 855 8666
They arrange the return authorization for service. If you want me or Frank (our tech) to speak to the shop, PM me the name of the shop and your contact.

Regards,

Phil