USIA
Contributor
A little horror story for you all. We recently had a suit sent to USIA for repairs. The person purchased a suit online for $500.00. When the suit came in, the zipper was shot, the neck and wrist seals rotted, the boots had zero tread and had worn through to where they were as thick as a ballon. The inflater valve, which wasn't the one USIA had put in the original suit, was stuck in the open position. Altogether, after everything, it was going to cost this gentleman nearly $600.00 to do all the necessary repairs. He was already into the suit $500, so he said to go ahead and do it! Most USIA suits retail out around $1100. This guy got a used suit with no warranty that had been through the mill and spit back out. On a good note, the suit did not have any seem leaks.
USIA has seen a lot of these problems. Most of the time, people are buying 10 year old suits. The buyers think that they can buy any suit and have it tailored down to their size. It doesn't work that way. Literally, in the last year, I have seen at least 20 cases of people buying used suits online, and the customer not really getting what they thought they were. Please be cautious. You cannot judge a drysuit by a low resolution picture the seller sends you. I know we are not the only manufacturer seeing this. My other company, Express Dry Suit Repair, has had to start refusing suits because of these issues.
I won't get on my soap box and tell you all about the evil that is internet scuba sales. But when it comes to Dry Suits or BC's, you really need to rethink your decisions to purchase any item you cant actually touch and feel first.
USIA has seen a lot of these problems. Most of the time, people are buying 10 year old suits. The buyers think that they can buy any suit and have it tailored down to their size. It doesn't work that way. Literally, in the last year, I have seen at least 20 cases of people buying used suits online, and the customer not really getting what they thought they were. Please be cautious. You cannot judge a drysuit by a low resolution picture the seller sends you. I know we are not the only manufacturer seeing this. My other company, Express Dry Suit Repair, has had to start refusing suits because of these issues.
I won't get on my soap box and tell you all about the evil that is internet scuba sales. But when it comes to Dry Suits or BC's, you really need to rethink your decisions to purchase any item you cant actually touch and feel first.