Well I would say I like them and think they are a very decent shop.
I started from nothing in July. I talked to them at the store a couple times before I decided to do my OW with them in August. I liked the fact that Henry and Ben were very honest about what to expect, gear, how to do things, the order to do them etc... I took my OW and have gone hog wild since
After my OW, I decided that I wanted to get into scuba for good and wanted my own gear. After talking to them many times I decided to get a reg & octo, bc and dive computer. I told them what my budget was and what I wanted and they worked everything into my budget. I actually went over by about 500.00 but I got a tank, wetsuit, a bunch of odds and ends stuff like dive knife etc. I think I prolly spent about 300.00 or so more than I would have online but I felt they earned my business. I would have to say I spent clost to 10 hours of time just asking question and having them show me gear and stuff. So I didnt have a problem with it.
I actually just got back from doing my Advance and Nitrox with them this past weekend. I had a great time and meet some good divers that I hope to dive with in the future. Everyone from the divers to the DMs to the Instructors are friendly and fun.
I think my only problem with them is not really their fault but more of a PADI / Size of class thing / Amount of time and air. My OW had like 12 students and 2 instructors plus a ton of DMs. I think every buddy group had a DM with them, so I liked that too. I also took the accelerated class, which I dont think I would reccomend for begginners with no experience. The problem was we had just enough time to do the skill once and then move on. They of course helped people that were having problems with the skill but even then it was a bit rushed. I just figured I would practice later to get it perfect and only worked on making sure I understood how and when to do the skill during the class. So my comfort level was a bit lower than I hoped after the class but I knew I had the knowledge to increase it and now with 20 dives under my belt, I feel much better. O-Ring and Divernva have been a ton of help and great dive buddies
So I am sure that helped me out too.
As far as trips go, I haven't been on one with them yet but I plan too as soon as I have money. Hehe so next year prolly. They seem to have the normal trips planned like most shops. Galopagos(sp), Belize, Crystal River, NC Wreck trips are about the only ones I can remember of the top of my head. I do wish they updated their website a bit more tho.... I might have to talk to them about that, since I'm a out of work web developer
Hope that helped, let me know if you have any more questions.
Kevin
PS, I will be out of town till Thursday... Pray for lots of tuna and no Hurricanes or Tropical storms !!!