DRAK download problems

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BlueDevil

Contributor
Messages
387
Reaction score
18
Location
Melbourne, Australia
# of dives
500 - 999
Problem 1:

I have successfully used DRAK to download data on my desktop PC but recently installed the software on my laptop but can't download.

When I connect the Puck wrist computer to my laptop I get a message that says:

DRAK Error: Serial port 4 is not a valid port

Any solutions to this? Using different USB ports makes no difference. I really want to be able to download while on an overseas trip in a couple of weeks time.

Problem 2:
When I add weight data in data mode I find that after shutting the computer down and re-opening the software that the weights I have added have disappeared. All other data is still there (eg dive location, buddy etc).


I have the software version 1.1.0 as supplied with the Puck. I notice on the Mares website there is a 1.4.0.1 version available for download. Should I download this version and will it help with either of my problems?

Thanks!

PS The Puck is an awesome computer. I bought one for my daughter and after trying hers I soon decided to 'pension off' my M1 RGBM and get a Puck for myself!!
 
Okay..I just downloaded the new DRAK version and installed it on my laptop. It is now working fine and I have successfully downloaded my dives! Now I am happy!

Will now install it on my desktop and see if it fixes the problem of the disappearing weight data.
 
Last edited:
https://www.shearwater.com/products/swift/

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