Scuba
Contributor
Mike,
You bring up some very good points.
With regards to the other shops being more expensive than you for OW certification, but luring in new prospective divers who may be totally ignorant of the requirements for certification, thus easily misled.
If I may offer a suggestion: consider that enquiring phone call your opportunity to provide the first dive training to a prospective new diver. Take time to explain what "includes everything" means. ei. The cost of the class is ....... In order to get your certification your will need dive equipment, rental cost is ....... You will need class books, cost is ....... etc. For a total cost of ........ to get your certification card.
The emphasis being on the difference between cost of class and cost of getting certified. So if they hang up with you and call the next shop, they will hopefully have some idea of the questions they need to ask in order to compare prices. Not to even metion the rapport you started to build with a prospective customer.
Peter
Peter
You bring up some very good points.
With regards to the other shops being more expensive than you for OW certification, but luring in new prospective divers who may be totally ignorant of the requirements for certification, thus easily misled.
If I may offer a suggestion: consider that enquiring phone call your opportunity to provide the first dive training to a prospective new diver. Take time to explain what "includes everything" means. ei. The cost of the class is ....... In order to get your certification your will need dive equipment, rental cost is ....... You will need class books, cost is ....... etc. For a total cost of ........ to get your certification card.
The emphasis being on the difference between cost of class and cost of getting certified. So if they hang up with you and call the next shop, they will hopefully have some idea of the questions they need to ask in order to compare prices. Not to even metion the rapport you started to build with a prospective customer.
Peter
Peter