RDRINK25
Contributor
Flooded my camera this weekend. What ar the chances of getting Sony to cover it? Camera is only 3 months old.
Flooded RX100ii
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How did it happen? What housing?
OP
RDRINK25
Contributor
Recsea. It was sealed I really dont have a clue yet. Havent dug deep into how it happened was trying to get my camera fixed first.
Did you do regular maintenance on it? Optical Ocean Sales has some great info here: https://www.opticaloceansales.com/handbooks-basics-of-better-uw-photos-en.html. There's one on maintenance there.
Not sure how Sony would be expected to be responsible for the flood. Recsea maybe, but only if there is a defect in the housing.
At any rate, please post to let people know how this turns out and good luck.
At any rate, please post to let people know how this turns out and good luck.
Precisely why I have flood insurance on my underwater imaging gear. Why would you think Sony would cover water damage that was caused by taking the camera down in a housing (unless, possibly, it was a Sony made housing that failed)?
OP
RDRINK25
Contributor
Sony wanted me to send the camera in for repair. They gave me a RO # and I had to send it in to CT. About a week after they received it I got a phone call from them letting me know my camera was beyond repair. They wanted to give me an upgraded model the M3 sine the M2 is no longer in production. After talking for a min they sent me a check for the purchase price of my M2. Great Service!!
Since they don't make them anymore I bought another one just to keep the housing useable
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