By far the nicest and friendliest dive shop in NYC thus far has been Pan Aqua. Nonetheless, I still frequently opt for LP or Scuba Toys due to price. If were rich, I would spend more money in PA. I have taken a few classes from them and the instructors were very good. Pete M. being one of the best. As for Scuba Networks, always feels cold to me on 6th ave. Always. Stingray Divers in Bklyn has ALWAYS been very nice on the phone. I will eventually visit them due to the time and friendly feel I get from them. Never visited Empire. Now, I will say that the Scuba Network store in LI was very nice and I didn't even think I was in the same store as the one in Manhattan. I have visited the Manhattan store over 10 times in the past 4 years and have left several times without anyone even saying hello in a slow store. Not trying to pick on them because i want all dive shops to make me feel welcome and t do well. On the other hand, the LI store was friendly and prompt. Not a place to buy a BP/W, but great maybe for a class and basic gear. I will go there again. Village divers I have visited 3 times. Never felt I was wanted there unless I was ready to spend big bucks on doubles and go deep. I have recently in the last two years started diving more tech but they lost me early on. Perhaps I would feel dif. now about them but the warmth just wasn't there at first.
As for warmth and LP, not the best place for a new diver to shop. You really have to know what you want when you go in there. The staff is friendly to me because I have spent lots and they now know me but early on I always felt a little strange there. I guess it was because they weren't pushing gear at me, something I now prefer as a more experienced diver (than I was early on). Don't get me wrong, the guys aren't mean or anything, they just don't really seem to care if you buy or not but they certainly are happy to sell if ya wanna buy. Understand? My experience there has been a good one but I will look towards Scuba Toys in the future. ALways a pleasure on the phone. That is a LDS I would spend extra in if I lived close. Professional, friendly, smart, and warm. I'm blushing! JMHO's.