Ikelite Customer Service....SUPERB!

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GLENFWB

Contributor
Messages
2,314
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Location
Fort Walton Beach, FL
# of dives
200 - 499
I flooded my new DS51 strobe a few weeks ago (User errror). Didn't harm the flashes guts, but messed up the battery compartment...springs, screws etc. Sent it to Ikelite, and today a box arrives with my flash....battery compartment rebuilt and looking new...all at NO CHARGE!

Everything but my camera is Ikelite...housing, sync cables, two strobes, arms, etc. Yes, Ikelite costs a little more...but the quality of the products and service are superb! We all hear about companies when they do wrong....just wanted to publically thank Ikelite for great service!

Thanks Guys!

Moderator: Realized I put this in the Marketplace! Can you move this to the main Underwater Forum?
 
https://www.shearwater.com/products/teric/

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