Ikelite DS125 Battery won't come off

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I finally got it off with help from Ikelite Customer Service, they were awesome!

Thanks!
 
So what was the secret?

They had me remove the black C shaped plastic ring around the lever. It took a bit of work being careful, but removing that allowed the lever to rotate normally. After I got the battery off, the c ring popped back on.

They said it somehow just had jumped over the "stop" that is there so that it does not turn too far. Apparently I had turned it to far, causing the problem. :)
 
https://www.shearwater.com/products/swift/

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