Oceanic Hera and Omega 3

[CNYMAD]

Not had a good week and need help please.

1. Bladder leak in my Hera BC. My LDS said Oceanic recommended replacement instead of repair. Is there anyway a small bladder leak can be repaired?

2. White Omega 3 regulator under warranty is leaking. Same LDS says they are not being replaced because of many problems and the model is being discontinued. Has to be replaced with a less expensive Zeo?

Is is there any chance of customer service helping? Thank you!

 

[NCadiver]

When did you buy the items. You may have to send it into Oceanic directly.

 

[CNYMAD]

Thank you - they were sent back and Oceanic was GREAT with their response and service! Can't be more pleased, they went above and beyond my service expectations.

 

[NCadiver]

Great for you. I'm glad they help you out.