Oceanic Pro Plus 3

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Have now 4 dives with the Proplus 3.

On the right hand side I constantly have the NDC showing a very high number, starting at 9:59 (dive was below 30ft) and I don't see the air time remaining.

I don't remember seen anything that would indicate the remaining dive time. I also checked my wife's computer and both are set for Air. Any help?

Contacted Oceanic (phone and email), sent them my dive profile, but so far, no adequate support. I am very disappointed.
 
I have just bought an Oceanic Pro Plus 3, which is a big step up from my old Puck, but I am struggling a bit to decipher the instructions. The CD is supposed to contain a video tutorial but it doesn’t, has anybody come across any type of video that will help me with the menu structure and basic set up.
I found this on the internet, it was a little helpful
https://www.youtube.com/watch?v=2Yp_ZyBU3vQ
also, for me not sure what the plan mode does, but now I know to set only one gas unless you are going to use multiple tanks on one dive. Hope this helps, I just purchased oceanic pro plus 3 and used it for 4 dives I turned conservative mode off
 
https://www.shearwater.com/products/swift/

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